Utilization Review Processor

Company: VirtualVocations
Location: Toledo
Posted on: February 4, 2025

Job Description:

A company is looking for a Utilization Review Processor to join their Utilization team.

Key Responsibilities

Manage queue work and assigned tasks through efficient dashboard management
Process tickets within determined SLAs and regulatory turnaround times
Collaborate with colleagues, specialists, and leads to identify trends and roadblocks

Required Qualifications

1 year of customer support/service experience
Advanced computer literacy skills with experience using CRM and knowledge management tools
Experience using ticket management and reporting tools
Experience managing an assignment caseload
Healthcare and/or SAAS experience is a plus

Keywords: VirtualVocations, Sterling Heights , Utilization Review Processor, Other , Toledo, Michigan

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