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Spanish Bilingual Contact Center Rep

Company: VirtualVocations
Location: Sterling Heights
Posted on: April 1, 2025

Job Description:

A company is looking for a Contact Center Representative - Credit Card Spanish Bilingual.
Key Responsibilities

Provide exceptional customer service by addressing inbound inquiries and offering solutions at the first point of contact
Process a variety of financial transactions accurately and efficiently while adhering to bank policies
Collaborate with team members to enhance the customer experience and participate in personal development activities

Required Qualifications

High School Diploma or GED
1+ years of customer service experience, preferably in retail, banking, or a contact center
Bilingual in Spanish and English, capable of assisting customers in both languages
Ability to work in a fast-paced environment and manage a set schedule, including weekends and holidays
Proficient in using technology and software applications relevant to the position

Keywords: VirtualVocations, Sterling Heights , Spanish Bilingual Contact Center Rep, Other , Sterling Heights, Michigan

Click here to apply!

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